London, June 22 : Elderly patients at a hospital in Britain were told to shake a tambourine to alert the staff in an emergency as there was no proper alarm system.
The managers of the Cardiff Royal Infirmary hospital Tuesday apologised and said they were replacing it with a "lightweight hand-bell".
Over 30 elderly and frail patients used the tambourine left in the hospital's West Wing room, where the patients relax and watch television, the express. co. uk reported Wednesday.
A man who was visiting his 90-year-old mother, said: "I thought she was joking about the tambourine but there it was. I gave it a good hard shaking - and after 16 minutes I gave up as no one responded.
"Not surprisingly few patients use the day room or watch the new television because there is too much of a risk of being left there."
"It is ridiculous. These people are pensioners not members of The Monkees or Mick Jagger. It makes the NHS (National Health Service) look like a laughing stock," the report quoted another visitor as saying.
He said he was told there was no money for a more effective call system.
Victoria Lloyd, of the charity Age Cymru, said: "Expecting patients to use a tambourine to attract attention is inappropriate, patronising and denies them dignity."
Ruth Marks, the Older People's Commissioner for Wales, said: "The day room gives an opportunity for patients to relax and socialise away from their beds. Installing a system so people can easily call for help must be a priority."(IANS)
