The authorities in Mumbai are still struggling to cope with the heavy crowd at the newly opened Metro service in the mega city.

It has been a week since the metro began running on the first east-west route in the city but the officials are still struggling to cope with the large number of people. Ghatkopar Metro station saw larger number of children and their parents lining for a joy rise on the swanky new travel option in the city. The metro ride is free for the children under the age of 12 years.

Officials said that the large crowd almost uprooted the security barriers and four staff members had to hold them. Many complained that the management lacked crowd control or queue management. The management only pulled down the shutter several times to control the crowd.

At Versova, the Metro queue extended up to the bus stop creating a problem for the commuters on the bus. Even the police had to step in to help people cross the road safely and also clear the road for the traffic as the crowd gathered under the metro station.