Washington, Mar 29: When it comes to finding a solution for a problem, better decisions come from teams that include a "socially distinct newcomer," say researchers.
"One of the most-cited benefits of diversity is the infusion of new ideas and perspectives," said study co-author Katie Liljenquist, assistant professor of organizational leadership at BYU''s Marriott School of Management.
"And while that very often is true, we found the mere presence of a newcomer who is socially distinct can really shake up the group dynamic. That leads to discomfort, but also to a better process that ultimately yields superior outcomes," she added.