London, Oct 6 : Business firms come under billions of pounds every year in lost production, thanks to stress and personality clashes at workplace, says a new study.
The study conducted by the Chartered Institute of Personnel and Development (CIPD) and business psychology firm OPP has revealed that, on average, an individual spends two hours a week dealing with some form of conflict, which may cost millions of lost working days a year.
According to the study, conflict is an "inevitable" part of the workplace, but has now grown to such an extent that it is deteriorating British business because it is so poorly managed.