Unconvinced Singapore AIA customers line up for third straight day

Singapore - For the third day in a row, hundreds of customers unconvinced of the soundness of American International Assurance (AIA) converged on the service centre in Singapore Thursday with many determined to surrender their policies.

"Even with the AIG bailout by the US government, everything is still uncertain," said Karen Tan, a 42-year-old woman with no intention of keeping her policies.

The US Federal Reserve bank's 85-billion-US-dollar loan to AIA's parent, American International Group (AIG), triggered little solace and so many more questions that the insurer opened a second service centre in the AIA Tower next door.

Wary policyholders were also lining up in Taiwan and Hong Kong.

Reassuring statements from AIA and the Monetary Authority of Singapore (MAS) that the insurer could meet its obligations were on prominent display.

The MAS, the city-state's central bank, has been urging customers against terminating their policies, noting they could lose coverage and suffer losses.

With 4,000 agents and more than 2 million policies in force, AIA is the largest insurance company in the city-state. (dpa)

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