Following a controversy over the software developed by Carrier IQ, the company officials have said that the program does not record keystrokes or the content of text messages, as is alleged by its critics and even a class action law suit.

Trevor Eckhart, a security researcher from Connecticut had identified the software secretly installed on Android, Nokia or BlackBerry phones, which records keystrokes of the users and also sends information to their carriers.

The Carrier IQ tracks the user experience, records it, and sends it to the service providers so that they can use it in any manner their like. Eckhart identified the software and analyzed it to find out its functions. He was surprised to find that it secretly transmits user information to the carriers.

The maker of the software has said that the software is not designed for secretly reporting for user information to the carriers. The company, Carrier IQ even threatened Eckhart of Connecticut with legal action but moved back at the intervention of the Electronic Frontier Foundation. Carrier IQ has now apologized to the researcher.

The software is used by AT&T, Sprint, and T-Mobile and others in their handsets. Carrier IQ even threatened Eckhart of Connecticut with legal action but moved back at the intervention of the Electronic Frontier Foundation. Carrier IQ has now apologized to the researcher.

Some lawmakers are questioning the company and even urging the US Federal Trade Commission to investigate he matter.